Privacy Policy

Chanticleer Holdings, Inc., its restaurants, marketing agencies, and affiliated contractors, as specifically identified here (collectively “HOTR” "we" or “us”), appreciate your patronage and take your privacy very seriously.  As a result, we’ve developed the following policy terms, which apply to all websites owned and operated by HOTR, specifically including the chanticleerholdings.com site.

We encourage you to read this Privacy Policy carefully to understand what personal information we may collect from you through our Sites, how we may use or share this information, and what steps you may take to control such use or sharing.

What We Collect

We collect the information you affirmatively choose to provide us, such as when you provide your name, contact information, your likes and dislikes, the pages you access and similar information for such purposes as purchasing products, creating an account, entering contests, participating in promotions or electronic activities, posting comments on bulletin boards or otherwise interacting with our Sites.  By accessing the Sites, you consent to receive materials and understand and acknowledge that you may receive emails and other communications from HOTR.  If you create an account through one of our Sites, this personal information will be stored by us.  By entering any sweepstakes, we ask you to provide information to be eligible to enter, including your name, email address, phone, and country of residence.

We also collect your information through the use of cookies. Cookies are pieces of data your web browser stores on your hard drive to allow our Sites to provide you with enhanced services.  Cookies allow us to store products in your online shopping cart, process orders, and recognize whether or not you have visited our Sites before.  This provides us with important marketing information and lets us know how we are doing at both attracting new visitors and maintaining relationships with our existing customers.

If you wish, you can set your browser to refuse cookies.  However, keep in mind that cookies are required for other user-friendly Site functions, so blocking cookies will negatively impact your Site experience.

In some cases, we may also collect information from third-party sources, including social media sites and other sites with which we may partner on HOTR branded promotions. For example, if you post a comment on our Facebook page or send us a message on Twitter, we may collect and use that information as described in this Privacy Policy.  Please note that we may combine this information with other information that we collect about you and use it as described herein.

To unsubscribe or change your account preferences from receiving Chanticleer Holdings Inc. information, please contact Investor Relations at IR@chanticleerholdings.com or (704) 941-0959.

What We Do With What We Collect

We use the personal information we collect for various purposes, including to respond to your requests for information, to manage our Sites, to allow you to participate in electronic activities, marketing analysis, marketing communications, investor communications, in any manner specifically disclosed prior to your submission of the information, and for other lawful purposes. From time to time, we may also contact customers by email, phone or mail for such purposes as to inform them of new products, services and special offers, administer a survey, or to follow up on previous interactions.  If you do not wish to receive such communications from us, please follow the opt-out instructions generally provided in such communications.  Upon your request, we will make reasonable efforts to delete your personal information from our database, however, it may be impossible to delete your information without retaining some residual information for a period of time due to backups and records of deletion.  Be assured that we will never knowingly send messages to customers who have asked not to receive them.

We will not sell or rent the personally identifiable information you provide to us to any third party, except as stated herein.  We may share your information within the HOTR organization and with our international restaurants, with current and future affiliated companies, and with reputable third parties as needed.  These third party services may include such tasks as maintaining and managing customer information, providing customer services, conducting HOTR promotions, and communicating effectively with you or our other customers. We do not authorize those third parties to make any other use of your information unless indicated herein, and we will hold them accountable if it is discovered they use your information for any unauthorized purpose.

We may also disclose your personal information to third parties if we believe disclosure is appropriate to comply with law, regulation, legal process or government request; enforce the terms of any of our policies; or protect the rights, property or safety of HOTR, our associates, or our customers. This may include assistance in fraud protection and investigation. In addition, we may share or transfer your information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the event of bankruptcy.

Links and Third-Party Content

Our Sites may contain links to other websites, which are not under our control. We provide these links as a customer convenience and do not endorse those sites, companies or their products or services. Also, when you link to our Sites from another site, the originating site may collect information about you.  We do not review, control or monitor the practices, information or materials on any other websites, and are not responsible or liable for the communications, practices, information, content or materials from any of those sites. You are responsible for understanding and adhering to any other website's terms and conditions. 

Children's Privacy

We are very concerned about protecting the safety and privacy of children. Our Sites are not intended for children.  We do not specifically collect information about children.  If you are under 18, get your parent's consent before giving out any personal information online.

Privacy Policy Changes

We reserve the right to amend this Privacy Policy at any time. Any such amendments to this Policy may apply to information we collect in the future as well as any information we obtained from you prior to such amendment. We will post all changes to this Policy on the Sites, and we encourage all visitors and users of the Sites to check this policy from time to time.

This Privacy Policy was last updated on: February 15, 2013.

Overview of Changes from Previous Policy:  We added further clarification regarding the use of collected information.

If you have any questions about our Privacy Policy, please contact us at:

Chanticleer Holdings, Inc.
 Attn: Legal Department
11220 Elm Lane, Suite 203 Charlotte, NC 28277